Vendors & Work Orders

Vendors are the service providers you work with — plumbers, electricians, cleaners, landscapers, handymen, and more. Keeping them in Keen Owner means you always have their contact info handy when something needs fixing.

Go to Vendors in the sidebar to see all your vendors.

Click + Add Vendor and fill in:

• Name (required) — the business or person's name
• Category — Plumber, Electrician, HVAC, Cleaner, Landscaper, Handyman, or Other
• Phone number — tap to call directly from your phone
• Email
• Website
• Notes — rates, availability, or other details

Your vendor list shows each vendor's name, category, and contact info at a glance. Vendors are also searchable through the global search bar (Cmd+K / Ctrl+K).

Click on a vendor to view their full details, edit their info, or delete them.

Work orders help you track maintenance jobs from request to completion. They're available under STR → Work Orders (STR plan required).

Each work order includes:

• Title — what needs to be done
• Description — detailed explanation of the issue or task
• Assigned vendor — select from your vendor list
• Priority — Low, Medium, High, or Urgent
• Status — Open, In Progress, Completed, or Cancelled
• Due date
• Cost — the quoted or actual cost of the work

A typical work order workflow:

1. Create a work order when something needs attention (e.g., “Fix leaky faucet in guest bathroom”)
2. Assign it to a vendor from your list
3. Set the priority and due date
4. Update the status as work progresses (Open → In Progress → Completed)
5. Record the final cost for expense tracking

Work orders with costs can be linked to your expense tracking for tax reporting purposes.